Refund Policy :
We want all of our customers to be completely satisfied with our IPTV services. If for any reason you are not satisfied with our services, you may be eligible for a refund.
1. Refund Eligibility:
Refunds are available within 7 days of your initial subscription purchase. To be eligible for a refund, you must meet the following criteria:
– You have not violated our terms of service
– You have not exceeded the allowed number of connections
– You have not used the service for illegal purposes
– You have not shared or resold your account information
2. Refund Process:
To request a refund, please contact our customer support team. We will review your request and determine if you meet the eligibility criteria. If you are eligible for a refund, we will process the refund within 7 business days.
3. Refund Amount:
The refund amount will be calculated based on the remaining days in your subscription period. We do not provide refunds for partial months or unused portions of your subscription.
4. Payment Methods:
Refunds will be credited back to the original payment method used to purchase the subscription. Please allow 7-10 business days for the refund to appear in your account.
5. Changes to Refund Policy:
We may update this refund policy from time to time to reflect changes in our practices or legal requirements. We will notify customers of any material changes to this policy.
If you have any questions or concerns about our refund policy, please contact our customer support team.